Broker Referral — Deal Rescued at the Eleventh Hour

Sarah had been working with her mortgage broker for months to secure finance for her first home. Everything was in order — until a credit check revealed a default she had no idea existed, listed by a telco for an account she'd closed years earlier.

Her broker referred Sarah to Edit Credit. We investigated the listing and found it had been recorded after the account was closed and without the required notice being properly issued — a clear procedural breach.

We engaged directly with the credit provider and had the default removed. Sarah's broker was kept updated throughout via the partner portal, and the moment the file was clear, Sarah was referred straight back to complete her home loan application.

The loan settled within weeks of the default being removed. Sarah got her home. Her broker got the settlement.

Are your clients hitting credit roadblocks? Edit Credit works with brokers to resolve credit file issues and return clients to you at settlement. Visit editcredit.com.au/partners to find out more.