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Consumer Credit Corrections

Fixing the record for a fair finance outcome

If your broker has flagged a problem with your credit report, or you've been declined and don't know why, you're in the right place. Credit file errors are more common than most people realise — and more technical than most people expect. We conduct a manual investigation of every listing on your file to identify what's wrong, why it's wrong, and what can be done about it.

Common Issues We See

Unsubstantiated Defaults

Listings placed on your file without the required legal notices or actual evidence of the debt.

Non-Compliant Enquiries

Addressing credit enquiries where the lender failed to meet disclosure requirements or lacked a valid permissible purpose to access your file.

RHI Errors

Incorrectly reported history that fails to reflect your actual payment behaviour or an agreed hardship period.

Unrecognised or New Hardship

Identifying retrospective hardship claims, addressing breaches of existing arrangements, or negotiating new protections to ensure your credit file accurately reflects your circumstances.

Duplicate Listings

The same debt or application reported multiple times, which unfairly suppresses your score.

Strategic Outcomes for Individuals

We provide the technical expertise to ensure your credit history supports your growth, not hinders it.

Home Loan & Finance Readiness

We work to move your status from "Declined" to "Approved" - ensuring your file meets strict bank lending criteria so you can get the finance you're actually eligible for.

Better Rates, Better Terms

An accurate file doesn't just get you approved;  it can qualify you for lower interest rates and better finance terms. The difference on a mortgage can be significant.

Hardship Advocacy & Protection

We help you understand your rights around financial hardship and negotiate directly with lenders to have that history correctly reflected on your file.

Performance Guarantee

We only take on cases where there's a genuine issue to pursue — and we'll tell you upfront what we're confident about for each listing.

If we don't get a result, you don't pay.

Not sure where to start? Let's talk.

Free, no obligation. We'll be in touch within 1 business day.

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